If the store rejects your app

Apple and Google explain each rejection in their message. These are the most common reasons, and how to fix them.

  1. 1

    Reviewers couldn't sign in

    Set a review phone number and fixed code (on the dashboard's App sign-in page, or Store review access in the WordPress plugin) and give both to the reviewers: under App access in Google Play Console, and under App Review Information in App Store Connect.

  2. 2

    Missing privacy information

    Add a privacy policy page, link it in both stores and on the Store listing step, and complete the data safety (Google) and App Privacy (Apple) answers.

  3. 3

    Not enough content

    Make sure the review account can see real content: courses with lessons, products, services or listings. An empty app can be rejected for limited functionality.

  4. 4

    Purchases on iOS

    Your iOS app doesn't sell paid courses or digital products. Remove prices and links to buy them from your App Store description and screenshots.

  5. 5

    Account deletion

    Apple requires that people can delete their account in the app. Yallapp apps have it in the account settings; point the reviewer to it if they ask.

  6. 6

    Content that looks like a website

    Apple can reject apps that look like a web page in a frame. Build your home page with blocks in Pages and look, and use native lists of your content rather than a single web page.

Still stuck? Send us the rejection message on WhatsApp and we’ll help you reply.